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Welcome to Excel Flooring’s “Custom Care Service,” a shopping and ownership experience to exceed the expectations of even the most discerning homeowner. Custom Care Service is centered on a collection of the best manufacturers of flooring materials, meticulously brought to life in rare, easy-to-browse websites.

Our program represents the ultimate shopping experience in flooring, with the ease of no-pressure sales tactics you’d find at national chain stores. You simply choose the product you’re interested in for your project from our partner manufacturers’ websites. Once you’ve made your choices, simply use our “Create My Project” form to provide us your dimensions and selections, and then a member of our installation services team will follow-up with you and provide you a quote.

Alternatively, we also welcome you to visit our flooring showroom, which features samples and displays of all the flooring choices we offer and install. Our staff are flooring experts, each with many years of flooring industry experience, providing you with expert guidance about ever aspect of your flooring project.

Whichever method your flooring projects begins with, once we get your flooring project underway, we communicate the progress of the job with you and happy to answer any questions along the way.

Our Custom Care customers receive the following benefits:

Flooring Repair & Service

Accidents happen, and when they do, you can count on the flooring experts to help repair your flooring problem, and get it looking good as new.

Flooring Cleaning Products

We want you to love your new floors and care for them properly to keep them healthy and beautiful. We offer the best cleaning products to protect and clean your floors.

Referral Program

When you refer a friend to J.S. Excel Flooring, we reward your for your referral.

Excel Custom Care is all about you and your floor. This is the way you deserve to be treated, before, during and after your flooring installation.

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Custom Care

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J.S. Excel Flooring, Inc. | 2341 Monroe Avenue, Rochester, NY 14618 | Call: (585) 413-0785